I Got Scammed on Facebook Marketplace: What Can I Do?

Have you ever experienced the sinking feeling of being scammed? Perhaps you bought something on Facebook Marketplace, and the item never arrived, or it was significantly different than its description. If you’re reading this, you’re probably wondering, “I got scammed on Facebook Marketplace. What can I do?” Let’s explore your options and ways to handle this unfortunate situation.

Understanding Facebook Marketplace Scams

Before diving into solutions, it’s essential to understand what a Facebook Marketplace scam may look like. Facebook Marketplace is a convenient platform where millions of users buy and sell items locally. But, with its popularity comes the inevitable risk of scams.

Common Types of Scams

Several types of scams are common on Facebook Marketplace. You might encounter a counterfeit product scam, where the seller advertises a branded item, but you receive a knock-off. Or, there’s the non-delivery scam, where after payment, the item never arrives. Knowing these scams can help you recognize red flags.

The Immediate Steps You Should Take

If you’ve been scammed, immediate action is necessary. Here are some steps to consider:

Contact the Seller

First, reach out to the seller. There might have been a misunderstanding or mistake that can be rectified. Politely express your concern and see if they’re willing to resolve the issue.

Report to Facebook

If you get no response or the seller refuses to help, report the incident to Facebook. Facebook might not be able to recover your money, but they can take actions like suspending the scammer’s account to prevent others from getting scammed.

Alert Your Bank

Get in touch with your bank or credit card company and dispute the transaction. Depending on your bank’s policies, you might get your money back.

The Role of Law Enforcement

In some cases, it might be beneficial to involve law enforcement.

Local Police

Reporting to your local police can help, especially if the scam involves a significant amount of money. They can advise you on the next steps.

Internet Crime Complaint Center

For Americans, the FBI’s Internet Crime Complaint Center (IC3) is another option. You can submit a complaint detailing your experience.

Safeguarding Yourself for the Future

Now that we’ve tackled the immediate steps, let’s discuss how to safeguard yourself from future scams.

Be Aware of Scam Signs

The best defense is a good offense, right? The same goes for preventing scams. Be vigilant for telltale signs of scams like prices that are too good to be true, sellers unwilling to meet in person for high-value items, or sellers asking for payment outside the platform.

Securing Transactions

Another great tip is to secure your transactions. Opt for cash on delivery or use payment methods that provide buyer protection. This might save you from losing your money in the first place.

Meeting in Person

For high-value transactions, consider meeting in person in a public place. Not only does this allow you to verify the item’s condition before buying, but it also discourages scammers.


It’s quite a frustrating and unnerving experience to get scammed on Facebook Marketplace, but remember – you are not helpless. By following these steps, you can take action and potentially prevent future scams. Being aware and cautious can go a long way to safeguard your hard-earned money. So, stay vigilant, and happy shopping!

Getting scammed on Facebook Marketplace can be frustrating and disheartening. However, by taking immediate action, documenting the evidence, reporting the scam, protecting your personal information, and learning from the experience, you can mitigate the damage and reduce the chances of falling victim to scams in the future. Stay vigilant, stay informed, and remember that there are genuine buyers and sellers out there.


  1. What is the most common scam on Facebook Marketplace?
    • Non-delivery scams are one of the most common, where you pay for an item but it never arrives.
  2. Does Facebook do anything about scams?
    • Yes, Facebook actively encourages users to report scams. They can take actions like suspending the scammer’s account.
  3. Can I get my money back if I was scammed on Facebook Marketplace?
    • It depends on the payment method used. If you used a credit card or certain online payment services, you might be able to dispute the charge.
  4. How can I protect myself when using Facebook Marketplace?
    • Be vigilant of scam signs, secure your transactions, and consider meeting in person for high-value items.
  5. Is it safer to meet in person for transactions?
    • Yes, for high-value transactions, meeting in person can be safer as it allows you to verify the item before payment.

By Zarus Watson

Zarus Watson is an experienced e-commerce professional with a deep understanding of online marketplaces and consumer behavior. With a specialization in Facebook Marketplace, Zarus has spent years studying the platform's dynamics and providing valuable insights to users. His expertise lies in identifying and navigating potential risks, such as fake buyers, to help individuals make safe and successful transactions. As an advocate for online safety, Zarus has written extensively on topics related to e-commerce fraud, scam prevention, and best practices for engaging in secure online transactions. His articles provide practical tips, guidance, and actionable advice to empower users in making informed decisions on platforms like Facebook Marketplace. Zarus's passion for educating others on online marketplace safety stems from his belief in creating a secure and trustworthy environment for buyers and sellers. Through his writing, he aims to raise awareness about the potential risks and equip users with the knowledge needed to protect themselves from fraudulent activities.